24-inch Electric Fireplace Insert with 12-Color Flame
Estimated window based on our next incoming shipment. We are not able to guarantee exact delivery dates for our orders. However, we do provide delivery estimates based on stock levels and anticipated shipping routes. This information is updated in real time.
Lock in today's price and reserve yours from our next incoming shipment.
Out of stock, email me when available.
-
Your order means a lot to us, which is why we're dedicated to providing fast, safe, and reliable delivery.
Note: Shipping availability may vary by item. For the most accurate information, please refer to the stock status shown on the product page.
For items currently in stock, orders are typically dispatched within 48 hours and delivered within 1–7 business days, depending on the destination. Pre-order items will ship according to the estimated ship date shown on the product page.
We're offering FREE contactless front door delivery to ensure your safety. However, if you need to return a delivered item or cancel a shipping order, relevant fees, i.e. shipping and processing fees would be collected. For more details, you can refer to Returns & Exchanges.
If you live in a condo, apartment, high rise, metro area or another unique delivery space, please check if the package size isn't too big to put into the elevator or if a Certificate of Insurance (COI) is required, please confirm before placing your order. For more details, please check the Unique Deliveries section below.Front Door Delivery: Free
To help ensure the health and safety of our customers, our team, and the community, we will deliver to your door and observe social distancing with zero contact.
We've introduced Front Door Delivery as our default delivery option. Front Door Delivery means:
We'll deliver your item(s) to the front door of your house or apartment on the scheduled day and time
On delivery day, you'll receive a notification when the logistics team is approximately 30 minutes away
Your signature won't be required — the logistics team will simply photograph your order at your doorstep as proof of delivery
If you live in a multi-unit apartment building, we'll deliver to your front door whenever possible. If your building is restricting access to non-residents, the logistics team will deliver to the closest point to your home that they're safely able to.
Small items will be sent via courier, free of charge as well, as long as there is no cancellation nor return of the goods.Unboxing and Box Removal
Until you're certain your HOMSEE piece is right for you, make sure you flatten your boxes and store them away. Otherwise, without the original packages, it is not feasible to return or exchange your item.
Restrictions / Limitations
Purchasing and shipping is available only within the 48 contiguous United States and Washington DC.
We cannot ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office, DPO (Diplomatic Post Office) destinations or to freight forwarders.We currently do not ship to Puerto Rico, Alaska, Hawaii, or other remote locations outside our carrier’s serviceable zones.
Our return policy is limited to one return or exchange per item per household.Estimated Delivery Windows
We are not able to guarantee exact delivery dates for our orders. However, we do provide delivery estimates based on stock levels and anticipated shipping routes. This information is updated in real time and can be found on the product page.
For our larger items (which are not shipped via courier), you'll have the opportunity to schedule your delivery with a local delivery team. They will be in touch to schedule an appointment as soon as your order is ready to ship.
To access your most up-to-date shipping EDT, you can follow the steps below, which will reflect the most recent information we have on hand. Please note that we are unable to provide expedited shipping on any orders.To Track Your Order
You can easily track your ordered item from our website with the following steps or contact us through the above channels:
- Click the button on the top right of the page (the third one from right to left) --- to track and manage your order.
- Fill in your order tracking number---to track your order and the status of the delivery.
- Click the 'track order' button---get into the delivery details.
- Click on each package to track their delivery separately.
Please note that:
- Your ordered item may contain multiple packages, one package per tracking.
- No worries, the name of the package is part of the item in general and not exactly the item name in full and official.Proof of Delivery (POD)
A POD is not simply a receipt of delivery, but an acknowledgment that the goods arrived intact. All too often, PODs are signed without inspecting your delivery.
We advise confirming that the shipment was intended for you, that the entire order has been delivered, and that it was delivered undamaged.
Anything not indicated on this form before signature will result in Castlery being unable to authorize any damage claims after your driver has left.
Please follow this checklist we have created for you to follow before the Point of Delivery (POD) is signed:
Checklist:
Please check all cartons for visible damage.
Please confirm you have received the correct items as per the POD and the delivery order.
If you purchase the White Glove Service: Please wait until all items have been unpacked and there is no visible damage to the items, before signing off on POD.
If there is serious damage to a carton point it out to the delivery driver.
If there is damage: Please take photos of the damage and cartons.
Please indicate any property damage caused by delivery on the POD. We will need to photographs and video footage of the damage occurring to document the damage.
After you've gone through your entire shipment and documented any issues, you may obtain the driver's signature or initials next to your notes about the damaged items on the POD.
*Please do not dispose cartons until the issue is resolved. -
Returns & Refunds
Contact us within 30 days of delivery to request a return. Eligible items must be unused, unassembled, undamaged, and in their original packaging. Personalized items, open-box items, and items marked “Non-Returnable” are excluded.
In-stock orders canceled before dispatch receive a full refund. Once shipped, an order cannot be canceled, but you may refuse delivery without opening the package or request a return after delivery. Shipping fees apply: USD/CAD 80 per package per trip for courier delivery, or USD/CAD 300 per item per trip for truck delivery. Eligible returns are refunded after inspection, minus applicable shipping fees.
Preorders may be canceled for a full refund with no fee before the estimated shipping date. You may also cancel for a full refund if the original estimated shipping date is delayed by more than 5 days. Once shipped, standard return terms apply.
If your item arrives damaged or defective, please contact us within 14 days of delivery.
For more details, visit our Returns & Refunds Policy.
Price Match
If you purchased directly from Homsee’s official website and find the identical Homsee product at a lower price on our website or an official Homsee store on another online platform within 30 days of purchase, we’ll refund the difference.
Guidelines and limitations
· The item must be an identical item, including the same brand name, size, weight, color, quantity, and model number.
· You must purchase the item from Homsee's official website before requesting your Price Match Guarantee.
· The item must be in stock on our website upon requesting Price Match.
*Homsee reserves the right to explain the terms of the Price Match Policy. -
Enjoy an exclusive 2-Year Warranty when you purchase directly from Homsee.com. We stand behind the quality, durability, and craftsmanship of our furniture, providing reliable support for your home.
Applicable Furniture:
Tables & desks, cabinets, stools & chairs, sofas, furniture sets, shelves & racks, beds, and other Homsee furniture products.2-Year Limited Warranty Coverage
This warranty covers:
- Materials and manufacturing defects
- Structural frame components
- Workmanship quality
- Non-lighting electronic components
1-Year Warranty Exception Covers
The following components are covered for 1 year:
- Fabrics
- Seat cushions
- Leather covers
- LED lighting components
Notice:
This warranty policy is effective for orders placed directly on the official Homsee website (homsee.com). Warranty coverage applies only to the original purchaser and is not transferable.Limitations and Exceptions
This limited warranty does not cover any loss and/or damage caused by:
- Misuse or unusual use
- Mishandling
- Accidents
- Neglect
- Acts of God
- Improper installation
- Improper maintenance or care
- Modification or unauthorized repair
- Normal wear and tear
Claim Procedure
If you believe your product has a warranty issue, please contact Homsee Customer Service and provide the following information:
- A copy of your original order confirmation
- Product name, item number, and quantity of the affected item(s)
- A detailed description of the issue
- Clear photos or videos showing the problem
Contact Information
Email: customer@homsee.com
Customer Support Hours:
Mon-Fri 9:00 AM - 6:00 PM ESTFor more information, please visit our Warranty Policy page.
-
What's Covered:
Loss or damage during transit
Delivery to the wrong address by the courier
Package theft, including porch piracy
Easy Claims
File a claim in one click, with fast claims processing guaranteed.
Add shipping insurance at checkout. Upon warehouse dispatch, premiums are non-refundable.
For more details, visit the FAQ and Terms & Conditions.
- Color
- Black
- Shape
- Square
- Assembly Required
- Yes
- Estimated Assembly Time
- 10 minutes
- Warranty
- 2-Year Warranty
- Number of Packages
- 1
- SKU
- HSS-HS80020556-01
- Product Dimensions
- 24.6"H×23.6"W×5.9"D
- Product Weight
- 24.3 lbs
- Package 1 Dimension
- 27.8" L × 9.1" W × 27" H
- Package 1 Weight
- 31.5 lbs
- Product Material
- Metal, Glass
- Finish
- Black Finish
Coming Soon
Relievo Panel Coffee Table
$259.00
i
Coming Soon
Upholstered Square Coffee Table with Open Shelf Base
$299.00
i
Coming Soon
3-Door Display Storage Cabinet with Drawers-Natural
$749.00
i
Delivery & Returns
Fast, affordable shipping
Ready-to-ship pieces, simplified delivery, and flexible returns — made for a smoother furniture shopping experience from checkout to home.
Ready to ship
Core furniture is stocked and prepared for standard home delivery.
Easy 30 day returns
Return eligible items within 30 days if the piece is not the right fit.
You May Also Like
Styled Your Way
Different spaces, endless inspiration.