Welcome to Homsee

You can activate your Homsee warranty through the Warranty Activation page or by scanning the warranty QR code provided with your product. You will be asked to provide information such as your order number, shipping ZIP code, and your email address. Once activation is completed, you can manage your warranty information through your Homsee account.

For eligible furniture purchased directly from Homsee.com, the Homsee Limited Warranty covers defects in materials, structural components, workmanship, and product function under normal residential use during the applicable warranty period. Coverage is subject to the full Homsee Warranty Policy and any product-specific exclusions.

Products purchased through third-party retailers or online marketplaces are subject to the warranty policy of the platform where the purchase was made. The Homsee.com Limited Warranty applies only to eligible products purchased directly from Homsee.com. For warranty assistance with a third-party purchase, please contact the corresponding platform or retailer and follow its applicable warranty terms.

Eligible furniture purchased directly from Homsee.com is covered by a 2-Year Limited Warranty from the original date of receipt. Certain components, including fabrics, seat cushions, upholstery covers, and LED lighting components, are covered for 1 year. Warranty coverage applies to the original purchaser and is subject to the applicable Homsee Warranty Policy.

The warranty does not cover normal wear and tear, damage caused by misuse, accidents, improper assembly or installation, unauthorized modifications or repairs, improper care, or use that does not follow the product instructions. Cosmetic changes resulting from normal use, environmental conditions, or improper maintenance may also be excluded. Please refer to the full Warranty Policy for complete coverage limitations.

Yes. Homsee Members can use eligible Homsee Points to redeem an additional 6 months of warranty coverage for qualifying products. Once redeemed, the additional coverage will be added to the product’s applicable warranty period. Redemption requirements and available point amounts can be viewed in your Membership account.

No. The Homsee Limited Warranty applies only to the original purchaser of the eligible product and is not transferable to another person or subsequent owner.

If you have questions about warranty activation, coverage, or an existing claim, please contact Homsee Customer Support through our Contact Us page. Please include your order number and the email address associated with your purchase so we can locate your warranty information more quickly.

If you’ve purchased an eligible product from Homsee, your Membership is complimentary. When you activate your product warranty, we’ll verify your order information and automatically register your Homsee Membership at no additional cost.

For customers joining Homsee Membership separately, the standard membership fee is $29.90 per year.

You can earn Homsee Points in a variety of ways, including shopping on Homsee.com, following Homsee on social media, leaving eligible product reviews, joining the Homsee community, and more. Available point-earning activities can be viewed in your Membership account.

Homsee Points can be redeemed for eligible Membership rewards, which may include discount coupons, extended warranty benefits, selected products, and other member-exclusive rewards. Available rewards and the number of points required for each reward will be displayed in your Membership account.

Share your personal referral link with a friend. When your friend places their first qualifying order through your referral link, you’ll both receive a $50 Homsee coupon after the order meets the referral requirements.

You can find your referral link and track your referral rewards in your Membership account.

If you need help with your Membership account, points, rewards, referrals, or account information, please contact Homsee Customer Support through our Contact Us page. To help us assist you faster, please provide the email address associated with your Membership account and, when applicable, your Homsee order number.